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The OECD Guidelines for multinational enterprises are recommendations on responsible business conduct addressed by governments to multinational enterprises operating in or from adhering countries. They provide non-binding principles for responsible business conduct in a global context consistent with applicable laws and internationally recognized standards.
The OECD Guidelines were launched in 1976 and last updated in May 2011.
The common aim of the governments adhering to the Guidelines is to encourage the positive contributions that multinational enterprises can make to economic, environmental and social progress.
The OECD Guidelines target all main areas of business ethics, including concepts and principles, general policies, information disclosure, human rights, employment and industrial relations, environment, combating corruption, consumer interests, science and technology, competition, and taxation.

The OECD Guidelines in brief

1. Concepts and Principles

Presentation of the main objectives and the scope of the monitoring of the Guidelines.

2. General Policies

Respect the policies in the countries in which enterprises operate.
Contribute to economic, environmental and social progress with a view to achieving sustainable development.
Encourage local capacity building.
Co-operate with the business community for the implementation of the Guidelines.

3. Disclosure

Disclose information regarding activities, structure, financial results, social policy and other information such as environmental and foreseeable risk.

4. Human rights

Respect human rights.
Avoid breaching human rights.
Carry out human rights due diligence.

5. Employment and Industrial Relations

Respect international labour standards.
Contribute to the effective abolition of all forms of forced labour and child labour.
Abolition of all form of discrimination against the workers.
The freedom of association and right to collective bargaining/right to establish or to join trade unions.

6. Environment

Establish a system of environmental management efficient to the enterprise.
Maintain contingency plans in case of happening of serious environmental damage.
Continually seek to improve corporate environmental performance by adopting efficient technologies.

7. Combating Bribery, Bribe Solicitation and Extortion

Strengthen the role of enterprises in combating bribery (enterprises should not offer or give or obtain a bribe or other improper advantages and should also resist the solicitation of bribes).

8. Consumer interests

Act in accordance with fair business, marketing and advertising practices.
Ensure the quality and security of the goods and services provided.
Provide sufficient and clear information about products.
Ensure the security of personal data.

9. Science and technology

Adopt practices that permit the transfer of technologies and know-how with due regard to the protection of intellectual property rights.


Respect rules of fair competetition.
Co-operate with investigating competition authorities.
Refrain from entering into or carrying out anti-competitive agreements among competitors.

11. Taxation

Comply with tax laws and regulations.
Enterprises contribute to the public finances of host countries by making timely payment of their tax liabilities.

National Contact Point

As stated in the OECD Guidelines, all adhering governments have to set up a non-judicial grievance mechanism called National Contact Point (NCP) whose main role is to further implement the Guidelines by undertaking promotional activities, handling enquiries, and contributing to the resolution of issues that arise from the alleged non-observance of the guidelines in specific instances.

Moroccan National Contact Point

The Moroccan NCP is an interdepartmental committee. It’s based at The Moroccan Investment Development Agency.
The Moroccan’s NCP main tasks are:
- Promote the Guidelines.
- Respond to enquiries from companies, labour organizations, civil society and other stakeholders.
- Contribute to the resolution of issues that arise relating to breaches of the Guidelines.
- Provide a forum for discussion with stakeholders, including multinational enterprises, businesses, non government organizations, and other government departments and agencies, on matters relating to the Guidelines.
- Report annually to the Committee of investment.
- Share experience and discuss cases and good practices with NCPs in other countries.

Moroccan NCP is chaired by The Moroccan Investment Development Agency and includes representatives of:
- Ministry of Foreign Affairs.
- Ministry in charge of Economic and Finance.
- Ministry in charge of Scientific Research.
- Ministry in charge of Environment.
- Ministry in charge of Employment.
- Ministry in charge of Commerce and Industry.
- Ministry in charge of General Affairs.
- Moroccan Investment Development Agency.
- The National Human Rights Council.
- The National Authority of Probity, Prevention and fight against Corruption.
- The Competition Council.

Moroccan NCP develop and maintain relations with representatives of the business community, worker organizations and other interested parties that are able to contribute to the effective functioning of the Guidelines.

Complaints Procedure

- Make an initial assessment of whether the issues raised merit further examination and respond to the parties involved.
- Offer good office to help the parties involved to resolve the issues such as conciliation or mediation.
- Make the results of the procedures publicly available.
- Make a statement.

For any enquiries or complaints under the OECD guidelines, please email: principes_directeurs@invest.gov.ma
Moroccan NCP can be reached by:
The Moroccan investment development agency
32, rue Hounaine Angle rue Michlifen agdal-Rabat Morocco
Tel. +212 (05) 37 22 64 00
Fax: +212 (05) 37 67 34 17/42
Email: principes_directeurs@invest.gov.ma


OECD Guidelines: http://www.invest.gov.ma/upload/wysiwyg/files/OECD GUIDELINES(1).PDF

OECD Annual Report 2011

OECD Annual Report 2012

OECD Annual Report 2013

To know more about OECD and about OECD Guidelines for multinational enterprise :

List and contact of other NCP

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